TS1 Transtar Cross-Border Service: Transtar Bus Singapore to Kuala Lumpur - See 52 traveler reviews, 23 candid photos, and great deals for Singapore, Singapore, at Tripadvisor. Sentosa Island Singapore 098128. If you are after a higher level of comfort, buses get you covered, too. . Learn more about Transtar Travel here. Re: Transtar Travel Coach Service. HORRIBLE BUS RIDE TRANSTAR SOLITAIRE SUITE (SINGAPORE TO GENTING TO SINGAPORE) Jul 2023. Come and join me as we test out the Transtar First Class Solitaire Suites coach. Most people would choose to fly be. As per ticket below, we. 601 Macpherson Road #01-08A Grantral Mall. Malaysia. Transtar Travel. Transtar offers five different types of coaches: Solitaire Suite, Solitaire, SuperstarZ, Premium, and Super VIP coaches. It has been trusted by more than 25 million. TS1 Transtar Cross-Border Service: Avoid at all Cost - See 51 traveler reviews, 16 candid photos, and great deals for Singapore, Singapore, at Tripadvisor. TS1 Transtar Cross-Border Service: not reliable - See 51 traveler reviews, 16 candid photos, and great deals for Singapore, Singapore, at Tripadvisor. A local guide rated his Solitaire Suite experience as three stars, mentioning how the. Price: $70/pax for roundtrip. Check Transtar Travel Bus Reviews across <Singapore> at redBus. Review of TS1 Transtar Cross-Border Service. Please advise the refund process. Booking Terms & Conditions . Disgusting interiors and terrible customer service from the company. Left. I had planned to surprise my Kid with a ride in Transtar premium bus, the Solitaire Suite. I had the pleasure of checking it out in the. There is only 1 seat on each side of the central aisle and they almost fully recline and. Coach Details Solitaire 18 seater Bus Seating Capacity: With Luggage: 18 18 Note: The luggage will be 1pc at 15KG per person (to put in the luggage compartment) and hand. 👩 Friendly cabin crew onboard. Please advise the refund process. 👩 Friendly cabin crew onboard. From SGD 28. $ 200 per passenger. TS1 Transtar Cross-Border Service: Convenient coach service from Johor Bahru to Changi Airport - See 44 traveler reviews, 15 candid photos, and great deals for Singapore, Singapore, at Tripadvisor. TS1 Transtar Cross-Border Service: Not what was advertised, disappointing ride - See 50 traveler reviews, 16 candid photos, and great deals for Singapore, Singapore, at Tripadvisor. Aeroline: Better reviews. Coach Details Solitaire Suite 19 seater Bus Seating Capacity: With Luggage: 19 19 Note: The luggage will be 1pc at 15KG per person (to put in the luggage compartment) and hand carry 1pc up to the bus. Genting Resorts Hotel with Solitaire Suite Coach, fr $193/pax. do not copy and reproduce text or images without permission. Seat adjustmen. Tel No: +65 6295 9009. I even took holiday and matched my days according to the availability of Solitaire Suite. Try 12Go today!103 9. 1) Transtar first class solitare : 2) Transtar First class : 3) Transtar Premium Z Club : 4) Five Stars executive coach : 5) Grassland Royal Vip coach : do note top 3 are transtar because none of the coaches from the competition can really matches them. The difference between WTS and transtar bus, the latter had spacious seat, usb ports and serve kopi on the bus, I don't think i will pay extra $20 ($88) for a cheapo dormitory-style set meal in Solitaire Suite bus. Disgusting interiors and terrible customer service from the company. travel. TripsTranstar Travel Express Bus Service covers the multiple routes between Singapore to multiple key stops in Malaysia including Genting Resort Hotel, 1 Utama Shopping Centre, First World Hotel Genting Highlands, Imbi Kuala Lumpur, Berjaya Times Square Kuala Lumpur and TBS (Terminal Bersepadu Selatan). TS1 Transtar Cross-Border Service: Worst experience ever !!! - See 55 traveller reviews, 24 candid photos, and great deals for Singapore, Singapore, at Tripadvisor. We selected the SOLITAIRE bus from SG to KL, swayed by some positive online reviews and pictures of the amazing lush interiors. The following games are included in this pack, more to come soon: ★ Klondike (1 or 3 draws) ★ Freecell ★ The pyramid ★ The four kingsTS1 Transtar Cross-Border Service: HORRIBLE BUS RIDE TRANSTAR SOLITAIRE SUITE (SINGAPORE TO GENTING TO SINGAPORE) - See 49 traveler reviews, 16 candid photos, and great deals for Singapore, Singapore, at Tripadvisor. Skip to main content. Bus from Singapore to Genting Highlands. I even took holiday and matched my days according to the availability of Solitaire Suite. 30am) Arrives at: Genting Highlands Area, First World Bus Terminal, First World Hotel, Crockfords Hotel, Hilltop Bus Terminal or Sky Avenue. 3d2n resorts world genting - play and dine. Their SVIP seat is around $36USD (which is too high for me) and Solitaire is $14USD. . Welcome to another episode of The Biannual Travellers. I even took holiday and matched my days according to the availability of Solitaire Suite. Kovan Hub Bus Terminal, BLK206 Hougang St 21, Singapore 530206 Map: Show email confirmation to driver to board the bus First World Sky Avenue Bus Terminal 2 (Departure Hall), Genting Highlands (call 6074342399 / 6074338199 for enquiry) S$ 45. The direct journey from Singapore to Kuala Lumpur takes approximately 6 hours, which equates to a 2 to 6 hour time saving as compared with the. After I have tried it for myself, and comparing with other coach companies that I have tried so far, it’s hard to. First Class Solitaire Suites. TS1 Transtar Cross-Border Service: WORST EXPERIENCE WITH A BUS SERVICE - See 52 traveler reviews, 23 candid photos, and great deals for Singapore, Singapore, at Tripadvisor. TS1 Transtar Cross-Border Service: Lousy Customer Service, Disappointing Ride - See 53 traveler reviews, 24 candid photos, and great deals for Singapore, Singapore, at Tripadvisor. there are different classes of service to suit any budget. Disembarking from the Transtar First Class Solitaire Suites bus, my most comfortable bus ride in Malaysia so far. Coach Details Premium 37 seater Bus Seating Capacity: With Luggage: 37 37 Note: The luggage will be 1pc at 15KG per person (to put in the luggage compartment) and hand carry 1pc up to the bus. 601 Macpherson Road #03-13 Grantral Mall. We used TranStar service from KL to Singapore. From only SGD45, you can enjoy the most luxurious coach ride experience! Credit: @ transtartravelgroup on IG To my dismay, the Solitaire Suite bus broke down within 15 minutes of the journey, and we were then made to sit in the Superstar Z until the Malaysia Tuas checkpoint. For more info visit us at email : [email protected] Transtar Cross-Border Service: Forget this worst coach operator! - See 53 traveler reviews, 24 candid photos, and great deals for Singapore, Singapore, at Tripadvisor. . Border Crossing. From MYR 70. 2023. ค. Bus was very comfy but arrived one hour later. This. Sample of the voucher is shown below:HORRIBLE BUS RIDE TRANSTAR SOLITAIRE SUITE (SINGAPORE TO GENTING TO SINGAPORE) Jul 2023. Disgusting interiors and terrible customer service from the company. We are the first express coach company to attain the ISO standard of quality certification. . 00. Kuala Lumpur. It was later revealed that the Superstar Z did not have the necessary permit for Singapore, resulting in us being shifted to a Premium bus for the onward journey to my drop location. Hurry grab your seats now. Solitaire Suite - The latest edition to. . We are ready to welcome you back on-board. Bus Ticketing & Tour Office. © 2022 angela carson. Jul 5, 2010. It was not too busy and we has no problems at all. On our return trip from One Utama, Kuala Lumpur on 10 December 2018, we were informed that our original booking of the solitaire bus scheduled to depart at 11 am broke down hence we have to take the 12 noon VIP coach instead and you will arrange for the refund accordingly. Bus from Singapore to Kuala Lumpur. Try 12Go today! Transtar Travel, a coach charter service, is offering a cosy and relaxing experience travelling from Singapore to KL. Transtar Travel Bus Routes & Timings. 00. the closest one would be the five stars executive coach with cocoon seats . On our return trip from One Utama, Kuala Lumpur on 10 December 2018, we were informed that our original booking of the solitaire bus scheduled to depart at 11 am broke down hence we have to take the 12 noon VIP coach instead and you will arrange for the refund accordingly. Out of 13,30,000 reviews. TS1 Transtar Cross-Border Service: Worst experience ever !!! - See 52 traveler reviews, 23 candid photos, and great deals for Singapore, Singapore, at Tripadvisor. Report. Transtar Travel is a Singapore based express bus company that offers various travel experiences from affordable to luxurious bus trips to travel between Sing. Address: 101 Upper Cross Street , #B1-20 People’s Park Centre, Singapore 058357. st00pig Member. Bus VIP 24, Transtar Express Solitaire, Feb 2, 2017. ค. . $ 200 per passenger. It was not too busy and we has no problems at all. However, just one day before our departure, I received a. The buses are very old, run down & a farce. 16. 🚌 Book Transtar Travel SG bus tickets hassle-free with 12Go! Browse schedules, prices, and reviews online to plan your perfect trip. Call us now! 📞 +65 6299 9009 ☎ +65 6295 9009 ☎ +60 2141 1771 enquiry@transtar. Am I expecting a coach attendance? The service will be like WTS right? The coach attendance will attend to us till Johor custom. A copy of insurance voucher will be sent to you if you have purchased the Express & Excursion Bus Association (EEBA) Travel Insurance. At Transtar Travel, the customer comes first and the company is always on the lookout to improve customer satisfaction. Check out our Facebook page for updates: is not a. Crossing the border between Malaysia and Singapore was pretty smooth on both occasions. 10 reviews. Transtar Solitaire are available on the Singapore to Kuala Lumpur route and the Singapore to Genting Highlands route, and the bus tickets cost twice as much as that of the 27-seater SVIP bus. in the past, if you want to take wts, transtar, etc. +65 6299 9009. May 13, 2022 ·. Review of TS1 Transtar Cross-Border Service. Oct 20, 2023Package type (2D1N) Genting Resorts Hotel with SVIP Coach, fr $ 131/pax. Transtar: Seems to have more bad reviews. You then follow the signs to find the coach again. 40am), Queen Street Bus Terminal (7. TS1 Transtar Cross-Border Service: Visiting Friends and Family - See 51 traveler reviews, 23 candid photos, and great deals for Singapore, Singapore, at Tripadvisor. Dear Transtar. TS1 Transtar Cross-Border Service: Visiting Friends and Family - See 52 traveler reviews, 23 candid photos, and great deals for Singapore, Singapore, at Tripadvisor. . #1. The buses are very old, run down & a farce. Reviewed August 16, 2023 via mobile. As per ticket below, we. HORRIBLE BUS RIDE TRANSTAR SOLITAIRE SUITE (SINGAPORE TO GENTING TO SINGAPORE) ก. It will be transporting me from Singapore to Kuala Lumpur in pure comfort, s. The massage functions do not work. Attendant onboard was friendly and took attendance. Their SVIP seat is around $36USD (which is too high for me) and Solitaire is $14USD. . Booking Terms & Conditions . 34 bus options First Bus : 06:44 Last Bus : 15:30 BOOK NOW. . 5 years ago. Come along as I experience this luxury bus for the first time (in fact, it’s my first. Border Crossing. Carolina L. Skip to main content. Answer 21 of 40: We selected the. Book Great Deals on Train, Plane, Bus & Ferry Travel through my Omio Affiliate Link here: and welcome to the first video from. Not worth a single premium. We used TranStar service from KL to Singapore. Genting Resorts Hotel with Superstar Z Coach, fr $158/pax. @ Macpherson Singapore 368242. Review. CloseFor S$36 per person, i am delighted with the service and comfort level and should have strongly recommended Transtar First Class Solitaire Coach to friends and family members. TS1 Transtar Cross-Border Service: Worst experience ever !!! - See 53 traveler reviews, 24 candid photos, and great deals for Singapore, Singapore, at Tripadvisor. you have to approach the personnel and ask them if there is empty seat, if yes, you pay rm50 cash and they give you a slip with bus plate and seat number. Bus Solitaire, Transtar Travel SG (Transtar Travel SG), Mar 4, 2020. We have the most pleasant ride ever from Kuala Lumpur to Singapore. Transtar Travel provide effective bus services from Singapore to Genting Highlands. . Trips Alerts Sign in Alerts Sign inWe would like to show you a description here but the site won’t allow us. 🥘 ☕ Serving hot meal and coffee. Out of 1,32,000 reviews. 5. 00. Transtar Travel Pte Ltd Bus schedule, bus routes, bus ticket prices, bus information and Transtar Travel Pte Ltd contact address now!. You then follow the signs to find the coach again. Transtar is one of the pioneers in luxury coach travel between Singapore and Malaysia, and they claim that the Transtar First Class Solitaire is “the ultimate 18 individual seater double decker coach in hospitality and luxurious comfort”. . TS1 Transtar Cross-Border Service: Transtar Travel Solitaire (Genting to SG) - See 55 traveler reviews, 24 candid photos, and great deals for Singapore, Singapore, at Tripadvisor. Golden Mile Complex (HQ) Address: 5001 Beach Road, #01-12 Golden Mile Complex, Singapore 199588 Tel No: +65 6299 9009. First Class Solitaire Suites. 3d2n discover kuala lumpur by coach. hi bbs💓 i am in KL w my bf n friends and we decided to take the transtar solitaire and here’s my honest review!!!! 1. From MYR 88. Very Good Trip, expecially the service and reliability. The First Class Solitare Suites, a double decker bus, of. As per ticket below, we. 3d2n resorts world genting - play and dine. I had planned to surprise my Kid with a ride in Transtar premium bus, the Solitaire Suite. I am taking transtar solitaire suite for first time from Genting to SG. If you making this journey straight after arriving in Singapore, you may want to look into taking a flight to KL instead. Some of the famous express bus operators that offer these services by bus from kl to singapore include nice. However, just one day before our departure, I received a. One night KDL / QDL accommodation at Genting Resort Hotel. all rights reserved. I had planned to surprise my Kid with a ride in Transtar premium bus, the Solitaire Suite. All Solitaire Suites Superstar Z Super Coach. TS1 Transtar Cross-Border Service: WORST TERRIBLE BUS FROM SINGAPORE TO JB CIQ CHECKPOINT - See 53 traveler reviews, 24 candid photos, and great deals for Singapore, Singapore, at Tripadvisor. Most people. 6/ 5 . Answer 1 of 4: Hello everyone, I just need everyone input before I will really go with the coach. 🚌 Book Transtar Travel SG bus tickets hassle-free with 12Go! Browse schedules, prices, and reviews online to plan your perfect trip. HORRIBLE BUS RIDE TRANSTAR SOLITAIRE SUITE (SINGAPORE TO GENTING TO SINGAPORE) Jul 2023. Please advise the refund process. Introducing our Transtar Solitaire Suite Coach 🚌 🚎. We selected the SOLITAIRE bus from SG to KL, swayed by some positive online reviews and pictures of the amazing lush interiors. The massage functions do not work. The luxury vip transtar solitaire suite bus is the #1 most pampering coach for travel from singapore to kuala lumpur and back again. Transtar Travel - Solitaire Suites 2019Kuala Lumpur to Singapore MAN 24. The only issue is the age of the bus,some are newer than others even with the same company. The Seats The seats were lovely. TS1 Transtar Cross-Border Service: not reliable - See 51 traveler reviews, 16 candid photos, and great deals for Singapore, Singapore, at Tripadvisor. In this video, we will be sharing. Tickets are apparently so in demand that when the Singapore-Malaysia Vaccinated Travel Lane (VTL) first opened, the ones for Transtar Travel buses. Volker M. I even took holiday and matched my days according to the availability of Solitaire Suite. HORRIBLE BUS RIDE TRANSTAR SOLITAIRE SUITE (SINGAPORE TO GENTING TO SINGAPORE) Jul 2023. Bus VIP, Transtar Travel SG (Transtar Travel SG), Sep 9, 2019. I like that we can choose our seats at the time of booking (we're a group of 3 adults), and their departure is at Golden Complex which is very close to our hotel (Garden Inn in Little India). . . from 27 May22 SG-KUL. Do note that the seat material is leather and not velvet. I was wondering if someone can share their recent experience traveling with Transtar Travel (Solitaire) bus, its looks really. travelTS1 Transtar Cross-Border Service: Worst bus driver ever. There is no operational WiFi on board. Food was acceptable - Nasi Lemak. You take all of your belongings with you, get stamped out of one country and into the next. Come along with me on my very first luxury bus "suite" experience with Transtar, both KL to Singapore and Singapore to Kuala Lumpur on their Solitaire Suite. Firstly, they are absolutely enormous. This is a review of my own experience in order to help other travelers make a choice on buses from SG to KL and back. Tickets are apparently so in demand that when the Singapore-Malaysia Vaccinated Travel Lane (VTL) first opened, the ones for Transtar Travel buses sold out within. +6011 6220 2900. #1. Don't forget to LIKE, SHARE AND SUBSCRIBE to my Ch. July 10, 2019 ·. It even comes with a magazine, tray table, water and charging station. Answer 21 of 40: We selected the. 24 bus options First Bus : 07:30 Last Bus : 17:29 BOOK NOW. You take all of your belongings with you, get stamped out of one country and into the next. Transtar is one of the pioneers in luxury coach travel between Singapore and Malaysia, and they claim that the Transtar First Class Solitaire is “the ultimate 18 individual seater double decker coach in. 318K views 4 months ago SINGAPORE That was quick, in this next episode of my travel series - I depart Singapore headed to my next destination, Kuala Lumpur. Aeroline: Better reviews. Address: Blk 809 French Road, #02-42 Kitchener Complex, Singapore 200809 Tel No: +65 6292 9009. @Macpherson Singapore 368242. Grantral Mall @ Macpherson. Purchase your ticket in there website👇👇Thank you guys for watching my Video. Grand arrival of Transtar First Class Solitaire; their top range model that was often showcased in Malaysian travel fairs. You can control everything inside the cabins, like the window blinds, reclining chairs, and the TV (they are the only luxury ferry company running the SG-Batam route to allow that inside the VIP cabin). 10 bus options First Bus : 12:59 Last Bus : 13:00 BOOK NOW. Transtar First Class Solitaire Suites’ seat design is the best one I’ve seen so far. TS1 Transtar Cross-Border Service: not reliable - See 51 traveler reviews, 16 candid photos, and great deals for Singapore, Singapore, at Tripadvisor. TS1 Transtar Cross-Border Service: Worst experience ever !!! - See 53 traveler reviews, 24 candid photos, and great deals for Singapore, Singapore, at Tripadvisor. Bus from Choa Chu Kang to Genting Highlands. 04. Review. Resorts World Sentosa. Dear Transtar. Review of TS1 Transtar Cross-Border Service. 00 (Max) towards JB; RM10 / S$3. The much shorter seat time is a bonus especially with you are traveling with a child of that age. All Transtar buses have first-class amenities to improve the passenger experience. . I would give ZERO stars if I could. Loss of Baggage. We were also the first to pioneer the 26 seater Super VIP coach. Do note that the seat material is leather and not velvet. Transtar Solitaire are available on the Singapore to Kuala Lumpur route and the Singapore to Genting Highlands route, and the bus tickets cost twice as much as that of the 27-seater SVIP bus. Check Transtar Travel schedules, timings, fares and other details. TikTok video from Valent Wang (@valentwang): "Transtar First Class Solitaire Suites’ seat design is the best one I’ve seen so far. 📶 Wi-Fi, 💻 Personal entertainment system video-on-demand. Amenities on Transtar Travel Pte Ltd Buses. Thanks. I got 2 trips there in July, I booked online for the first July trip, Transtar Club-Z both to-n-fro, the fare breakdown is $68+$40. I had planned to surprise my Kid with a ride in Transtar premium bus, the Solitaire Suite. I would give ZERO stars if I could. 23 helpful votes. Find out more. Reviewed June 9, 2019. Check Transtar Travel Bus Schedules across Malaysia at redBus. . 4d3n cruise fly to kuala kuala lumpur The bus company promises a first-class comfort service for any style of commuters like business or leisure travelers . Reviewed August 9, 2023. . What they advertise on line is not what it truly is. Transtar Travel provide effective bus services from Singapore to Genting Highlands. Their SVIP seat is around $36USD (which is too high for me) and Solitaire is $14USD. Kiosk K07/08, Coach Bay 8 Sentosa Gateway. . Transtar Cross-Border Bus Service TS8 is a cross-border route connecting Resorts World Sentosa (RWS) to Johor Bahru. Most leave from golden mile in Singapore . Daily departure from Singapore 🇸🇬 to 🇲🇾 Genting Resort Hotel. Save. I had planned to surprise my Kid with a ride in Transtar premium bus, the Solitaire Suite. Check Transtar Travel schedules, timings, fares and other details. Review of TS1 Transtar Cross-Border Service. V M. I even took holiday and matched my days according to the availability of Solitaire Suite. 3d2n discover kuala lumpur by coach. Save. Bus VIP 24, Transtar Express Solitaire, Aug 24, 2016. There is no operational WiFi on board. 77,961 likes · 43 talking about this · 309 were here. CloseTS1 Transtar Cross-Border Service: Forget this worst coach operator! - See 55 traveler reviews, 24 candid photos, and great deals for Singapore, Singapore, at Tripadvisor. Package includes: 2 way coach ticket (SG - Genting Highlands - SG. due to theft, burglary or robbery. Adjusting the seat, no matter in what. Grantral Mall @ Macpherson. Transtar Travel is a Singapore based express bus company that offers various travel experiences from affordable to luxurious bus trips to travel between Sing. Crossing the border between Malaysia and Singapore was pretty smooth on both occasions. I am having second. That was quick, in this next episode of my travel series - I depart Singapore headed to my next destination, Kuala Lumpur. May 13, 2022 ·. Now daily SG-Genting-SG. 17,670 views. Transtar Travel Announces Resumption Of Solitaire Suites Buses are a convenient and affordable way to travel between Singapore and Malaysia given the two countries’ close proximity. This is a review of my own experience in order to help other travelers make a choice on buses from SG to KL and back. I even took holiday and matched my days according to the availability of Solitaire Suite. See full list on thesmartlocal. . Booking Terms & Conditions . 2023. 6. The expert drivers and staff ensures complete relaxation of the passengers. In this video, we review a premium coach product taking us from Singapore to Kuala Lumpur, Malaysia. 🚌 Book Transtar Express Solitaire bus tickets hassle-free with 12Go! Browse schedules, prices, and reviews online to plan your perfect trip. Majestic Fast Ferry VIP Cabin to Batam & Singapore. 460 RTG BodyworkBuy Transtar Travel Pte Ltd Bus Tickets online at Easybook. TS1 Transtar Cross-Border Service: NEVER WILL I TAKE A TRANSTAR CROSS BORDER BUS- TS1 - See 52 traveler reviews, 23 candid photos, and great deals for Singapore, Singapore, at Tripadvisor. Welcome to another episode of The Biannual Travellers. Google reviews of Transtar Travel are rather lukewarm — the travel company has 2. TS1 Transtar Cross-Border Service: WORST TERRIBLE BUS FROM SINGAPORE TO JB CIQ CHECKPOINT - See 52 traveler reviews, 24 candid photos, and great deals for Singapore, Singapore, at Tripadvisor. Coach Details Solitaire 18 seater Bus Seating Capacity: With Luggage: 18 18 Note: The luggage will be 1pc at 15KG per person (to put in the luggage compartment) and hand carry 1pc up to the bus. the seats are comfortable for me but not for my boyf as h. Joined Sep 11, 2019 Messages 118 Reaction score 59. 601 Macpherson Road #03-13 Grantral Mall. 8K Likes, 342 Comments. - See 55 traveler reviews, 24 candid photos, and great deals for Singapore, Singapore, at Tripadvisor. Head Office. From MYR 55. Transtar Express Solitaire Contact Details. I would give ZERO stars if I could. Beside departing at Golden Mile Complex, Transtar express buses also depart from Lavender MRT, Tampines MRT, Compass Point Taxi Stand (Sengkang), Clark. There are quite a few what they call VIP buses that go from Singapore to Malaysia of which Transtar is one. redBus is the world's largest online bus ticket booking service. Disgusting interiors and terrible customer service from the company. Jul 5, 2010. We are ready to welcome you back on-board. Transtar Travel Announces Resumption Of Solitaire Suites Buses are a convenient and affordable way to travel between Singapore and Malaysia given the two countries’ close proximity. S. Solitaire Suites | New Launching of Solitaire Suites 18-seater Double Deck Coach featuring with 3 couple seats (located at upper deck and lower deck) Daily departure to. Office Location. Now daily SG-Genting-SG. On our return trip from One Utama, Kuala Lumpur on 10 December 2018, we were informed that our original booking of the solitaire bus scheduled to depart at 11 am broke down hence we have to take the 12 noon VIP coach instead and you will arrange for the refund accordingly. Were traveling as a family of 4 with 2 children 5 yrs old and.